Downloading My Purchases
Go to My Downloads located within My Account.
You can access 'My Account' from the upper right corner of most pages of the website.
You will find a list of music tracks you've purchased that are ready for download.
For Music Downloads and CD orders WITH downloads: Downloads are available in MP3 and WAV formats.
• For PC downloads - Right click & select "Save Target As...". Then select "Save" and NOT "Open".
For Music Loop Collections: Downloads are available in .ZIP folders.
• You will need WinZip or an equivalent application to 'un-zip' or decompress the folder.
How long will I be given to download?
Music downloads will be available for 7 days. You can download as many times as you'd like within the 7 days.
How long will it take to download?
To download a 1 Megabyte music track takes approximately 2.5 minutes with a 56K modem. Therefore we can estimate the following:
- A 10-second high-quality .MP3 music track (roughly 200 Kbytes) will take about 30 seconds to download.
- A 10-second .WAV music track (roughly 1700 Kbytes) will take about 4.25 minutes to download.
Please note that unavoidable Internet congestion will affect speeds and slow down the download process to varying degrees.
What if I lose my files?
Please store your files properly as accidental deletions do occur. Always store your files in a safe & secure location.
Always ensure you save your files in 2 separate locations. Under our Copyright Notice terms, XcessMusic.com allows
'Licensee to may make only one copy of the licensed music track for back-up purpose only'.
If needed, you can email us your Order Number & Transaction ID and we will re-activate your downloads.
How do I playback my music?
When download has completed, you will be asked to open the file for playback. Select `Open', Yes' or equivalent.
The default audio player (e.g. Windows Media Player) of your system should start playing your music.
If you do not have a media player installed on your computer, please see
list of audio players.